Join the Sapphire
Infoway Team

We're a small, expert IT team in Maharashtra that solves real problems for real businesses. If you love IT and want to grow, we want to hear from you.

Open Positions

Current Job Openings

We're hiring talented IT professionals to join our growing team in Maharashtra.

Now Hiring
Desktop Support Engineer
📍 Maharashtra, India 🕐 Full Time 💼 1–3 Years Experience
IT Support

Role Overview

We are looking for a motivated Desktop Support Engineer to join our team. You will be responsible for providing day-to-day IT support to our clients across Maharashtra, managing Microsoft 365 environments, and maintaining desktop and cloud infrastructure. This is a hands-on role with real exposure to enterprise IT tools used by businesses across India.

Key Responsibilities

  • Provide first and second-line desktop support to end users (remote and on-site)
  • Manage and maintain Microsoft 365 — user accounts, licenses, Exchange Online, Teams
  • Administer OneDrive and SharePoint Online — permissions, document libraries, site maintenance
  • Troubleshoot Windows 10/11 issues — hardware, software, and connectivity
  • Support Active Directory user management and Group Policy
  • Assist with basic network troubleshooting — LAN, Wi-Fi, VPN connectivity
  • Log and track support tickets, ensuring timely resolution and client communication
  • Assist senior engineers with server and cloud infrastructure tasks

Required Skills

  • Microsoft 365 administration — Exchange Online, Teams, OneDrive, SharePoint
  • Windows 10 / 11 desktop support and troubleshooting
  • Basic Active Directory and user account management
  • Strong communication skills in English, Hindi, or Marathi
  • Ability to work independently and manage multiple client issues simultaneously

Good to Have

  • Microsoft certifications (MS-900, MD-102, or any Microsoft 365 cert)
  • Basic knowledge of Azure Active Directory / Entra ID
  • Experience with Intune device management
  • Exposure to VPN setup or basic network configuration
  • Tally or accounting software support experience

Skills & Technologies

Microsoft 365 Exchange Online OneDrive SharePoint MS Teams Windows 11 Active Directory VPN Remote Support Intune

Interested? Apply Directly

Send your CV and a brief introduction about yourself to our email or WhatsApp. We review every application personally — no automated responses.

1

Prepare your CV & a short intro

2

Email us directly

3

We'll respond within same day

Life at Sapphire

Why Work With Us

Real Exposure, Fast Growth

Work directly with enterprise IT tools — Microsoft 365, Azure, SharePoint, VPN, and more. No waiting years for real responsibility.

Small Team, Big Impact

We're a tight-knit team where your work matters. Every engineer contributes directly to client outcomes — no corporate bureaucracy.

Hands-On Experience from Day One

Work on real client environments from your first week. No shadow work, no boring tasks — straight into solving real IT problems for real businesses.

Don't See the Right Role?

Send us your CV anyway — we're always open to hearing from talented IT professionals.

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